Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from Monday to Friday 9am to 6pm UTC+01:00. Call us or send us an email. For technical support, submit a ticket and we will get back to you shortly (only available for registered users).


Can I try iizi for free?

Yes, your first 30 days are on us and no credit card is required. Sign up for iizi to get started. If you love it (and we think you will), you can continue using iizi simply by providing us with your payment details.


What is the difference between iizi Server or in-house deployment options?

With iizi Server, we host and setup your iizi Platform in the cloud for you. This is generally the best option for companies who want to get started quickly and easily, and for companies who don’t want to manage the technical complexity of hosting themselves.

The in-house deployment option, you host iizi on your own hardware and you customize your setup as you like. This is generally the best option for companies who want to manage all the details of the setup and don’t mind the additional complexity of hosting themselves.

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